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Friday, April 27, 2012

Crappy Facebook Ads

Today I want to talk about crappy Facebook ads and tips on how to improve them.

Wrong-sized / Text-filled / Blurry Images
With over 50,000,000 singles ready to mingle, not one could provide a decent-sized photo for this ad. Ad images are 110 px wide by 80 px tall. If your image is square or vertical, Facebook will resize it and you end up with an ugly empty space that shows you're too lazy to crop or resize your image.

 
You know what's hell? Trying to read the tiny words in this tiny wrong-sized image. Since the specs are already so small, don't choose images with so much text in them.

 
Is that supposed to be a home or the cliff where Scar killed Mufasa?

Tip: Choose clear, recognizable images with little or no text and correct dimensions. Your image should entice people to click the ad, not to squint or give them headaches. 


Irrelevant Image or Copy
Whoever chose this image must have been drunk with Molson M. What does it have to do with the ad? If you drink beer you'll become a dancer?

The "not for kids" angle might work on TV where there's time to build up the humor and deliver the punch line. However, it just seems contrived in a Facebook ad. How does announcing "Negotiating is NOT for kids!" convince us that your advice is worth listening to? Plus, the folks at Karrass have obviously never seen kids throw tantrums in the supermarket.

Tip: Your image and copy should compliment each other. Copy should be convincing, straight to the point and clearly state how the product or service can benefit the consumer.


Redundant Redundancy
The brand name makes up the entire title, which is already in the web address. The web address is reiterated in the copy because apparently we're blind and missed it. It's repeated yet again in the image, in case we still haven't figured it out.
 
I think this one is intentional though! haha

Tip: You have 25 and 135 characters max for your title and body, respectively. Don't waste it! Unlike Google, people don't go to Facebook to search, so spewing out information is not enough. People go on Facebook to socialize or to be entertained, so use catchy adjectives to grab their attention.


Vague / No call-to-action
How do I participate? Do I answer a survey? Do I join a contest? Why do I have to be a 45-year-old male?

What?

Tip: Vague copy may entice people to learn more, but since Facebook ads are pay-per-click, you pay every time someone clicks your ad. Therefore, you want quality clicks, not just "What does this mean" clicks. Hold off enough information so people will want to learn more, but provide enough so they know what they're getting into. 


Bad Targeting
This is an actual ad that appeared on my Facebook page. If done properly, Facebook ads are targeted to your specific demographic and interests. I suppose I'm in the correct location and age range, but this has nothing to do with my interests. I don't even drink!

Tip: Some ads can get away with general demographic or location targeting (ex. restaurants, holidays, movies) but some need to be targeted more specifically (ex. jobs, seminars, niche products). The more relevant your targeting is, the higher the chance you'll find a potential customer.


Too Much Exposure

I click Facebook ads for 2 reasons: (1) I'm actually interested or (2) they appear so many times that I want to punish the advertiser by literally making them pay. Other people probably aren't as mean as me, but it never hurts not to annoy potential customers.

Tip: Overexposure usually means your ad has been running too long or your budget is too big. Since Facebook ads are pay-per-click, a higher budget generally means your ads will run more often. If you have a small target market and a large budget, Facebook will expose your ad to the same people multiple times simply to exhaust the money.


Long story short, Facebook ads may seem cheap and risk-free, but can be costly if done incorrectly. So do it right and if you have questions, feel free to comment below!

Til then,
Mae

Related links:
Facebook Ads Best Practices

Monday, April 23, 2012

KONY 2012 Cover the Night #Fail

Hi all! Sorry I haven't blogged in so long -- I recently started my job as a Project Manager for October 17 Media and am currently working on a new deviation (check out my gallery!).

I want to share my thoughts on the latest news on KONY 2012. If you recall, the objective of the video was "to make Kony famous," an effort which "will culminate on one day: April 20, when we 'cover the night.' This is the day we will meet at sundown and blanket every street in every city [with Stop-Kony propaganda]."

Well, April 20 has come and gone and barely anything can be heard of KONY 2012 online. According to recent news (1 | 2 | 3) , not much has happened in the physical world either, with only a handful of volunteers showing up in each aforementioned city.

How did the most successful viral video of all time become such an on-ground flop?

The Backlash

Almost immediately after the video's release, word began to spread that the campaign was a scam. Turns out critics were right in saying that most KONY 2012 supporters were slacktivists. If their opinions can be easily swayed by a flashy video, then it can be reversed just as easily by well-written articles.

To Little, Too Late

As a response to said backlash, a second video was produced. Unfortunately, to quote BBC's Sherlock, "He planted that doubt in her head... You can’t kill an idea, can you? Not once it’s made a home there." Despite reaching 1.9 million views in 3 weeks, KONY 2012: Part II failed to make the same impact as the original.

Lack of Leadership

IMO, the PR team should have spent less on making a second video and more on planting volunteers to act as rally leaders in high-profile cities like New York and LA. Imagine if there was a persistent and passionate KONY 2012 representative in your city, proactively encouraging you to join the protest. I'd sooner listen to that than a couple of university students with extra time on their hands (no offense).

Seriously? On 420?

Last but not the least -- why April 20? Because it's easy to remember? Because there would already be large crowds of people at a common venue? Because they wanted to capitalize on every city's resident stoners? This Tweet says it all:


It just goes to show that just because something is successful online, doesn't mean it will translate well offline. Part I may have been highly effective in getting people to talk, but Part II (arguably the more important half) failed in getting people to do. And that, my friends, is the problem with online activism -- it's easier clicked than done.

Til then,
Mae

Saturday, April 7, 2012

The Hunger Games and KONY 2012

I'm literally in the middle of reading a scene in Mockingjay, the final book of The Hunger Games, but I had to blog about this.

NOTE: If you haven't finished the series, then I urge you NOT to read the next paragraph, because it may contain spoilers.

So I'm in the part where Katniss, having consented to be the Rebellion's Mockingjay, is being prepped for a propaganda TV spot against the Capitol. Even though she spent the last few weeks holed up in District 13's underground facilities, doing nothing but act moody and confused, the scene calls for her to stand in the middle of a bloody battleground and shout lines to her fellow fighters that they must keep going.

She is supposed to be with the good guys. And yet, they are doing exactly what the Capitol is doing -- brainwashing the masses and justifying their actions through makeup, costumes, fancy film-making and a heart-wrenching (yet staged) storyline.

If this does not sound like KONY 2012 to you, I don't know what does. I'm not saying KONY 2012 is staged, but there is a lot of dramatization involved. And in case you haven't heard, Invisible Children, the creators of the KONY 2012 viral video, has just released a new spot: KONY 2012: Part II - Beyond Famous.

The video is a direct response to accusations that KONY 2012 is nothing short of slacktivism. Now that Kony is famous, it is time to take action.

Can I just share how creeped out I am that Suzanne Collins' Hunger Games world is so strikingly similar to what is happening today? Numerous articles have been written about the series' themes -- dystopia, government control, voyeurism, big-brotherism, desensitization -- but most examples center on reality TV.

However, these themes exist beyond that genre and it doesn't always have to be the government or capitalists who are "controlling" us. Quite different from the Capitol's Hunger Games, KONY 2012 is much more akin to District 13's propaganda video.

And to me, that's scary. Because what if everything we believed in, our values, our morals, were never really ours, but were just handed to us, wrapped in pretty packages that pull our heartstrings and make us think we're doing the right thing? (I'm not even going to start with religion...). Isn't that even more disturbing than loving reality TV?

Anyway, that's it. "Rant" over. I'm gonna go finish that scene now.

xoxo
Mae


Tuesday, April 3, 2012

Nostalgia Works

One misconception about content marketing is that material should always be fresh, informational or newsworthy. Sharing old content or "reposting" is generally frowned upon in a world where new information pops up and spreads like wildfire.

Disney's Facebook fan page is a great example of how this isn't always true. Rather than share promotional news or info, the brand capitalizes on its rich history by posting screenshots of classic Disney movies. A screenshot can generate up to a hundred thousand Likes and thousands of shares and comments.

Cinderella, 1950
Dumbo, 1941
The Princess and the Frog, 2009

Nostalgia works because in today's digitized and fast-paced world, consumers seek the comfort and familiarity of "the good ol' days" when things were simpler and more reliable. Social media marketing doesn't necessarily have to be hip, trendy or new--tapping into an existing fan base's loyalty can be just as (if not more) powerful.

Other brands that use nostalgia in content marketing:

Coca-Cola shares fun trivia about its history
Oreo utilizes Facebook Timeline's Milestones function
Volkswagen takes fans on a drive through memory lane
Til then,
Mae

Related links:
How Disney violates a content marketing rule. To great effect.
How nostalgia in marketing helps brands sell
Nostalgia surge in Marketing